Payment Policy

At Kelsey & Sincere, we want your shopping experience to be as smooth and enjoyable as possible. That’s why we have designed a simple, secure, and flexible checkout process, allowing you to focus on choosing your favourite pieces.

We accept various trusted payment methods, including:
Visa, Mastercard, American Express, Maestro, Apple Pay and Google Pay.

All payments are made in EUR, and the total amount will be charged at the moment you confirm your order. In some cases, your bank may apply a temporary pre-authorisation before completing the final charge; this is a standard procedure in online transactions.

Security is essential to us. Every transaction is protected using advanced SSL technology and we only work with recognised payment providers. Your card details are never stored on our servers — the payment process is handled directly and securely between you and your bank.

If you encounter any issues during checkout, please make sure that the information entered matches exactly with the details registered with your bank. Still having difficulties? Contact us at info@kelseyandsincere.com and our support team will be happy to assist you.

To maintain a secure shopping environment for everyone, we monitor activity for any unusual transactions. If anything out of the ordinary is detected, we may contact you to confirm your details before proceeding with shipment.

With Kelsey & Sincere, you can shop with confidence from the first click to the final payment.