Do you have something in mind? The Kelsey & Sincere team is always just a message away. Whether you're looking for advice on a garment, need help with your order, or simply want to share your ideas, we're here for you. Your experience matters to us, and we want every step of your purchase to be as smooth and personal as your style.

You can use our contact form on the website or write to us directly using the following details:

• Company Name: Kelsey & Sincere
• Address: Calle de Velázquez 53, 28001 Madrid, Spain
• Email: info@kelseyandsincere.com
  

Customer Service Hours:

Monday to Friday: 8:00 – 17:00
Weekends: 9:00 – 16:00
(All times are in Madrid time, GMT+1)

Our goal is to respond within a maximum of 12 business hours.

Although our store operates online, the creative heart of Kelsey & Sincere beats in Spain, where we design and shape each collection with care and purpose.

Looking for quick answers? Take a look at our Frequently Asked Questions (FAQ).

Follow us on @kelseyandsincere and let your style make a difference.

Would you like to talk about press, media, or collaborate with us? Send your ideas or proposals to info@kelseyandsincere.com and our team will be happy to get back to you.